Terms and Conditions

Welcome to Biko&associates’s website and social utility (collectively, “bikoassociates.glueup.com ” or the “Website”). The Website is operated by BIKOCASS LTD a private liability limited company incorporated in Kigali, Rwanda “We,” as further defined below). By accessing or using the Website or by posting a link on any website(s) owned or operated by or on behalf of you (“You” or “Your”), You signify that You have read, understand, and agree to be bound by these Terms & Conditions (these “Terms & Conditions” or this “Agreement”), whether You are a registered member of the Website. You are only authorized to use the Website (regardless of whether Your access or use is intended) if You agree to abide by all applicable laws and to this Agreement. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms & Conditions at any time without further notice. If We do this, we will post the changes to these Terms & Conditions on the Website. Your continued use of the Website after any such changes constitutes Your acceptance of the revised Terms & Conditions

If You do not comply with this Agreement at any time, We reserve the right to cancel or terminate Your access to the Website (or any part thereof) and/or Your user account, if any. In Small Business BC’s sole discretion and without prior notice or liability, We may discontinue, modify or alter any aspect of the Website including, but not limited to, (i) restricting the time the Website is available, (ii) restricting the amount of use permitted, and (iii) restricting or terminating any user’s right to use the Website. You agree that any termination or cancellation of Your access to, or use of, the Website may be effected without prior notice. If You do not abide by the terms of this Agreement, You agree that we may immediately deactivate or delete Your user account, if any, and all related information and/or files in Your user account and/or bar any further access to such information and/or files and/or the Website (or part thereof). Further, You agree that We shall not be liable to You or any third-party for any termination or cancellation of Your access to, or use of, the Website. You acknowledge that Your only right with respect to any dissatisfaction with any modification or discontinuation of or to the Website, or any policies or practices by Small Business BC in providing the Website, including without limitation any change in content, is to cease using the Website and cancel or terminate Your registered user account, as applicable. Although Small Business BC does not constantly monitor the Website, it nevertheless expressly reserves the right to do so.

BIKOCAAS controls bikoassociates.glueup.com from its offices within Kigali City, Rwanda. The Website can be accessed from all countries around the world. As each of these jurisdictions have laws that may differ from those of Rwanda, by accessing the Website, You agree that all matters relating to access to, or use of, the Website, or any other hyperlinked website, shall be governed by the laws of the Republic of Rwanda applicable therein. You also agree and hereby submit to the non-exclusive personal jurisdiction and venue of the courts of the Republic of Rwanda and acknowledge that You do so voluntarily and are responsible for complying with all local laws

Registered Users

Certain portions, components, content and features of the Website are only available to individuals who register with BIKOCAAS and create a user account on the Website (each, a “Registered User”). If you are a Registered User then You agree to the following:

  • In consideration of Your use of the Website, You represent that You are eighteen years of age (18) or older and are not a person barred from receiving services under the laws of Republic of Rwanda or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by any registration form(s) on the Website (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, Small Business BC has the right to suspend or terminate Your account and refuse any and all current or future use of the Website (or any portion thereof).
  • Registered Users will receive a password and account designation upon completing the Website registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under Your password or account. You agree to (a) immediately notify Small Business BC of any unauthorized use of Your password or account or any other breach of security, and (b) ensure that You exit from Your account at the end of each session.
  • We may send email communications related to your registration/membership in order to keep you updated about important changes to the Community, these Terms of Use, our Privacy Policy, etc.

Fee Payments

By submitting your order via the Website, you agree to pay the purchase price for the items you selected plus shipping and handling costs, and applicable sales tax, if any. We accept the following forms of payment for purchases made through the Website: Visa, Mastercard Paypal, Mobile money or store credit issued by BIKOCASS.

Course registrations and appointment bookings are considered confirmed upon receipt of payment. Payments can be made online or in person. Registrations or bookings cannot be reserved without payment in full. Completion of an assessment form or submission of documentation may be required prior to an appointment and can only proceed once received, usually at time of booking.

Confirmation Email and Receipt

A confirmation email will be sent to you at the time of payment. This email serves confirmation of your course registration and/or appointment booking. If you do not receive a confirmation email, please contact us to confirm your order details. The confirmation email also serves as a receipt for tax purposes.

Advisory General Disclaimer

Feedback provided by BIKOCASS, and its employees is not to be taken as legal advice. BIKOCAAS assumes no liability due to actions taken by clients because of feedback or commentaries. Reviews are not intended to be an endorsement, an evaluation or assessment of the viability of business success. Non-disclosure agreements are not signed; however, all confidentiality is assured.

Talk to an Expert

The Talk to an Expert Series is a program where industry experts provide advice to BIKOCAAS clients, but the experts do not engage in fee for service exchanges during the appointment. BIKOCAAS reserves the right to screen client inquiries to ensure that the nature of the client inquiry is advisory only. BIKOCAAS also reserves the right to limit the number of one-on-one expert sessions appropriately to ensure the advisory is not crossing over into fee for service transactions such as reviewing contracts or completing tax returns for example.

Cancellations and Refunds

Store Credit

Store credits will be issued in the amount of your original purchase less any applicable administration fees. Any store credit issued is non-transferable, non-refundable, have no cash value, and may only be redeemed towards future purchases. Store credit can only be applied towards products or services on www.bikoassociates.glueup.com, including courses, advisory, and kits.